FREQUENTLY ASKED QUESTIONS
Placing an order on needsofindia.in is simple. Just follow these steps:
- Browse through our wide range of products and select the items you wish to purchase.
- Click on the product to view its details and then click "Add to Cart."
- Once you have added all desired items to your cart, click on the shopping cart icon at the top right corner of the page.
- Review your selected items and click "Proceed to Checkout."
- Fill in your shipping and payment details, then click "Place Order."
- You will receive an order confirmation email with the details of your purchase.
We accept a variety of payment methods to ensure a convenient shopping experience for our customers. You can pay using:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Net Banking
- UPI (Unified Payments Interface)
- Digital Wallets (Paytm, Google Pay, PhonePe, etc.)
- Cash on Delivery (available for select locations)
To track your order, follow these steps:
- Log in to your account on needsofindia.in.
- Navigate to the "My Orders" section in your account dashboard.
- Select the order you wish to track.
- You will see the current status of your order and tracking details if the order has been shipped. Additionally, you will receive email notifications with tracking updates.
We offer a hassle-free return policy for all products purchased that are defective or damaged, please contact us within 3 working days after you receive the order. Please navigate to the Contact Us page and contact on the given details.
If you need assistance, our customer support team is here to help. You can contact us through the following methods:
- Email: Send us an email at support@needsofindia.in, and we will respond within 24 hours.
- Live Chat: Use the live chat feature on our website to get instant assistance from our support representatives.
- Contact Form: Fill out the contact form on the "Contact Us" page, and we will get back to you as soon as possible.
Feel free to reach out to us with any questions or concerns. We are dedicated to providing excellent customer service and ensuring a smooth shopping experience for you.